PRIVACY POLICY
Last Updated: September 27, 2026
SoKreyol, LLC (“SoKreyol,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit https://sokreyol.com, contact us, request a quote, schedule an appointment, or otherwise interact with our business.
By using this website or contacting SoKreyol, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We may collect information that you provide directly to us, including:
• Name
• Phone number • Email address • Appointment address or location • City or ZIP code • Document or service requested • Preferred appointment date and time • Information included in messages, contact forms, emails, or text messages We may also automatically collect limited information about your use of our website, such as: • IP address • Browser and device type • Operating system • Pages viewed • Referral source • Date and time of visit • General website activity and interactions HOW WE USE INFORMATION We may use the information we collect to: • Respond to inquiries • Provide quotes and pricing information • Confirm availability • Schedule and coordinate appointments • Provide mobile notary and related services • Communicate by phone, text, email, or website form • Send appointment-related information or follow-up messages • Improve our website and customer experience • Measure website and advertising performance • Prevent spam, fraud, abuse, or security issues • Maintain business records • Comply with applicable legal requirements COOKIES, ANALYTICS, AND ADVERTISING Our website may use cookies and similar technologies to operate properly, understand website traffic, measure performance, and improve our services. We may use services such as Google Analytics and Google Ads to understand how visitors use our website and to measure advertising results. These services may collect information such as your IP address, device or browser information, pages viewed, referral source, and interactions with the website. You can control or block cookies through your browser settings. Blocking certain cookies may affect some website functions. CALLS, TEXTS, EMAIL, AND CONTACT FORMS If you contact SoKreyol by phone, text message, email, or website form, we may use the information you provide to: • Respond to your request • Check availability • Provide pricing or a quote • Coordinate an appointment • Send service-related information • Follow up regarding your appointment or inquiry Submitting an inquiry does not automatically enroll you in recurring promotional text messages. PAYMENTS AND BOOKING Appointment scheduling and payments may be handled through Square or another third-party booking or payment provider. Payment information entered directly into a third-party payment system is handled according to that provider’s privacy and security practices. SoKreyol does not collect or store full payment-card numbers through the SoKreyol website. SENSITIVE DOCUMENTS AND INFORMATION Please do not send highly sensitive information through our website contact form, text message, or email unless it is reasonably necessary for your service request. Examples include: • Social Security numbers • Full financial-account numbers • Passwords • Medical records • Unredacted copies of identification documents If you send a photo or copy of a document to help us understand your request, please include only the information reasonably necessary for us to review the appointment request. HOW WE SHARE INFORMATION We do not sell your personal information for money. We may share limited information when reasonably necessary with: • Website hosting and technology providers • Analytics and advertising providers • Appointment scheduling and payment providers • Email, communication, and spam-protection services • Other service providers that help us operate our business • Government agencies, courts, or law enforcement when required by law • Professional advisers when reasonably necessary We may also disclose information when necessary to protect our rights, property, safety, customers, or others. THIRD-PARTY SERVICES Our website may link to or use third-party services such as Google, Square, review platforms, maps, social media platforms, and other business tools. Information submitted directly to those services is subject to their own privacy policies and practices. SoKreyol is not responsible for the privacy practices of third-party websites or services. DATA RETENTION We keep personal information only for as long as reasonably necessary to: • Respond to inquiries • Manage appointments • Provide requested services • Maintain appropriate business and financial records • Resolve disputes • Meet legal or regulatory requirements Retention periods may vary depending on the type of information and the reason it was collected. DATA SECURITY We use reasonable administrative, technical, and operational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission, electronic communication, or electronic-storage method can be guaranteed to be completely secure. YOUR PRIVACY REQUESTS You may contact SoKreyol to: • Ask about personal information you previously provided • Request correction of inaccurate information • Request deletion of information you previously submitted, subject to applicable legal, accounting, security, and business-record requirements • Ask questions about how your information is handled We will honor privacy rights available to you under applicable law. CHILDREN’S PRIVACY This website is not directed to children under 13, and SoKreyol does not knowingly collect personal information from children under 13 through the website. If you believe a child has submitted personal information to us, please contact us so we can review the situation. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the website after an updated policy is posted means the updated policy will apply to future interactions with the website. CONTACT US If you have questions about this Privacy Policy or how SoKreyol handles your information, contact: SoKreyol, LLC Phone/Text: 407-436-9291 Email: contact@sokreyol.com
Website: https://sokreyol.com
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